Discover how my UX team and I turned a gap in memorable website content into an opportunity to improve user experiences.
Top skills: product naming, segmentation, microcopy, voice and tone
UX journey map case study
See how I analyzed, synthesized, and distilled user research data into a UX journey map packed with GTM strategies.
Top skills: research, analysis and synthesis, information architecture, UX writing strategy
UX web optimizations case study
Explore my UX writing and strategy recommendations that helped iRobot market teams achieve their holiday sales goals.
Top skills: microcopy, navigation labels, useability, UX content strategy
UX messaging case study
Learn how I infused the “human” into a human-centered design firm’s messaging and transformed their technical content into memorable experiences.
Top skills: UX workshops, UX style guides, voice and tone, journey mapping
New feature development case study
View the process and strategy behind a content marketing program I created that took a SaaS startup from a VC-backed newcomer to a subsidiary of Smarsh.
Top skills: data-based personas, competitor research, content audits, brand development.
UX journey map case study
See how I analyzed, synthesized, and distilled user research data into a UX journey map packed with GTM strategies.
Top skills: research, analysis and synthesis, information architecture, UX writing strategy